Privacy Policy
Information We Collect
When you submit a consultation request through our website, we collect the information you provide: your name, phone number, email address, treatment interest, preferred language, WeChat ID (optional), preferred consultation date, and any additional notes you choose to share. We also collect standard technical data such as IP address, browser user agent, and advertising attribution parameters (UTM parameters, fbclid) to understand how visitors find our website.
How We Use Your Information
We use the information you provide solely to contact you regarding your consultation request, schedule appointments, and provide the services you inquire about. Advertising attribution data is used to measure the effectiveness of our marketing campaigns, including through the Meta (Facebook) Pixel and Conversions API.
Cookies & Advertising
Our website uses the Meta Pixel, a tracking technology provided by Meta Platforms, Inc., to measure advertising performance and deliver relevant ads on Facebook and Instagram. You may opt out of personalized advertising through your Facebook ad preferences or by using browser settings that block third-party cookies.
Data Sharing
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Your information is accessible only to Cocoonologie staff who need it to respond to your inquiry and manage your care.
Data Retention
Consultation request records are retained for as long as necessary to manage your inquiry and any resulting client relationship. You may request deletion of your personal information at any time by contacting us.
Contact
Cocoonologie MedSpa
65 W 36th Street, Suite 11-12
New York, NY 10018
Instagram: @cocoonologie_studio
Last updated: January 2026